effective business change

Delegates will learn
  • How to create mission, vision and values statements for business change
  • How to use a structured approach to business change planning
  • How to integrate the components of a business change plan
  • How to use techniques to align process improvement to business change
  • How to establish outcomes and set stretch goals
  • How to establish action plans to make the business change a reality 
Style

A 4-day non-residential workshop with a mix of discussion and practical work that will provide delegates with the opportunity to practice the skills learned through applying them to their own areas of responsibility relating to business change.

Target Audience

Managers and consultants responsible for business change.

Topics

SETTING THE SCENE

  • Introduction
  • The purpose of Business Change
  • Benefits of an effective Business Change Plan
  • Components of a Business Change Plan
  • Strategic versus tactical Business Change Planning
  • The McKinsey 7-S Model
  • The Business Change Planning cycle
  • Skills and attributes required to create effective Business Change Plans
  • Personal assessment (preliminary)

THE BUILDING BLOCKS FOR EFFECTIVE BUSINESS CHANGE

The four pillars of success

ESTABLISHING BUSINESS CHANGE MISSION, VISION, VALUES AND GOALS

  • Definitions
  • Establishing a worthwhile Mission Statement for the Business Change
  • Generating a compelling Vision Statement for the Business Change
  • Setting up Values Statements that support the Business Change
  • Setting clear goals for the Business Change

A STRUCTURED APPROACH TO BUSINESS CHANGE PLANNING

  • Benefits of a structured approach
  • The eight-stage approach
  • Tuning the approach to your business
  • Business Change Planning workshops

BUSINESS CHANGE AND YOUR MARKET

  • Everyone has a market
  • Identifying your market
  • Sources of market information
  • Understanding the 5 forces at work in your market
  • Understanding your competitors
  • Understanding your buyers
  • SWOT Analysis
  • Advantages of a market focused Business Change Plan

BUSINESS CHANGE AND YOUR PRODUCTS/SERVICES

  • Everyone has products or services (or both)
  • Defining your products and services
  • Analysing your own history using Boston Grids
  • Linking product & service plans to your market plan
  • Using an Ansoff Matrix to focus plans

BUSINESS CHANGE AND YOUR SALES STRATEGY

  • Everyone sells
  • Establishing your own approach to selling
  • Linking your sales plan to your market plan
  • Realistic revenue growth
  • Incentivising sales
  • Sales forecasting & tracking

BUSINESS CHANGE AND PROCESS/SYSTEMS IMPROVEMENT

  • Defining business processes
  • Identifying opportunities for strategic process change
  • Prioritising process changes
  • Top level business cases for process change

BUSINESS CHANGE AND HR PLANNING

  • Everyone needs resources
  • Make or buy?
  • Manpower planning
  • Human resource development
  • Staff retention strategies
  • Linking the HR plan with the market, product, sales and process plans

BUSINESS CHANGE AND ORGANISATIONAL DESIGN

  • What is Organisational Design
  • Factors to consider
  • OD alternatives
  • Validating the design

BUSINESS CHANGE AND FINANCE

  • Budgeting principles
  • Top down versus bottom up
  • Recording the financial plan

BUSINESS CHANGE AND ACTION PLANNING

  • Outcome, objective or goal?
  • Stretch Goals
  • Risk Analysis
  • Making the business change plan a reality
  • Defining business change programmes
  • Anticipating change management problems

BRINGING THE COMPONENTS TOGETHER

  • Documenting the Business Change Plan
  • Presenting the Business Change Plan
  • Obtaining sign-off

7 TRAITS OF HIGHLY EFFECTIVE BUSINESS CHANGE MANAGERS

  • Personal Vision
  • Personal Leadership
  • Personal Management
  • Personal Relationships
  • Personal Communications
  • Personal Co-operation
  • Personal Renewal

SUMMARY & CONCLUSION

  • Key learning points
  • Personal assessment (final)
  • Action planning