coaching skills

Delegates will learn
  • How to understand their role as a coach
  • How to understand when to coach
  • How to adopt a structured approach to coaching
  • How to maximise the potential of their coachees
Style

A workshop with a mix of discussion and practical work that will provide delegates with the opportunity to practice the skills of coaching. 

Target audience

Managers who wish to use coaching as a means of maximising the potential of their staff.

Topics
Introduction and Overview

SETTING THE SCENE

  • Rationale for coaching
  • Business drivers for a coaching programme
  • Coaching defined
  • Role of the coach
  • Skills of an effective coach
  • Personal assessment (preliminary)

PREPARING FOR COACHING

  • Coaching opportunities – when to coach
  • How to give effective feedback
  • How to receive feedback
  • Separating coaching from training or instruction
The Stages of Coaching

USING THE 5-STAGE APPROACH (IDEAS)

  • Coaching stage 1 – Identify Aims
  • Coaching stage 2 – Discuss Performance
  • Coaching stage 3 – Evaluate Suggestions
  • Coaching stage 4 – Agree Next Steps
  • Coaching stage 5 – Support & Challenge

Team Coaching

CONTRASTS & SIMILARITIES

  • How team coaching differs from personal coaching
  • Planning for team coaching
  • Conducting team coaching

TEAM COACHING IN BUSINESS

  • Project team coaching
  • Coaching the user team
  • Coaching the management team
Implementing Coaching

ESTABLISHING THE RIGHT CULTURE

  • Cultures that discourage effective coaching
  • Cultures that support coaching
  • Implementing coaching at your Company

FOLLOW-UP

  • Tying coaching into personal development plans
  • Linking coaching with appraisals
  • Coaching becomes a way of life
Maintaining the Edge

SUMMARY & CONCLUSION

  • Key learning points
  • Personal assessment (final)
  • Action planning