leadership skills for IT leaders

Delegates will learn
  • How to be an effective leader
  • How to analyse their own natural leadership style
  • How to modify their style to match the needs of the situation
  • How to get the most out of their teams
Style

This 4-day highly intensive course is designed to allow IT leaders to take stock of their experiences to date, and to reflect upon how their personal style suits different circumstances.  Delegates will learn leadership techniques and participate in group feedback to better understand their own personality type, and recognise how they are perceived by others.  By understanding the personality types of themselves and others, delegates will learn how to modify their behaviour to lead others more effectively. 

Target Audience

Anyone taking on a leadership function in an IT department

Topics

SETTING THE SCENE

  • Introduction
  • Business drivers for effective leaders
  • What is meant by leadership
  • Role of the leader
  • Profile of an effective IT leader
  • Personal assessment

THE BUILDING BLOCKS FOR EFFECTIVE LEADERSHIP

  • The four pillars of success

ESTABLISHING MISSION, VISION, VALUES AND GOALS

  • Definitions
  • Establishing a worthwhile Mission Statement
  • Generating a compelling Vision Statement
  • Setting up Values Statements
  • Setting clear goals

LEADERSHIP STYLES

  • Theory X, Theory Y
  • Action Centred Leadership
  • Situational leadership
  • Principle Centred Leadership
  • Theory into practice

SETTING OBJECTIVES

  • Cascading objectives
  • Individual targets
  • Getting SMARTer

JOHARI WINDOW

  • Self perception
  • Group perception
  • Reflection

PERSONALITY TYPES

  • The 16 personality types
  • Mapping the 16 types to team roles
  • Work preferences
  • Learning Styles
  • Communication Styles

LEADING THROUGH TIMES OF CONFLICT

  • The 5 Thomas Kilmann Conflict Modes
  • Analysing the situation
  • Selecting the right style for the personality types

DECISION MAKING STYLES

  • Impact on the team
  • Vroom-Yetton’s 5 Styles
  • Choosing the right style
  • Decision making methods

TEAM ORGANISATION

  • Team design
  • Roles & Responsibilities
  • Virtual Teams
  • Cross-functional teams
  • Cross-cultural teams

TEAM PROCESSES

  • Induction
  • Mentoring
  • Team communication
  • Briefings
  • Progress reporting
  • Knowledge Management

TEAM DEVELOPMENT

  • Competencies
  • Development planning
  • Succession planning

REVIEWING INDIVIDUAL PERFORMANCE

  • The review process
  • Preparation
  • Effective listening
  • Giving constructive feedback
  • Handling under performance
  • Action planning

INTER-GROUP COMMUNICATION

  • Cascade briefings
  • Networking

SUMMARY & CLOSE

  • Key learning points
  • Action planning