advanced project management

Delegates will learn
  • How to establish partnerships
  • How to manage expectation and conflict
  • How to develop project management and roll-out strategies
  • How to establish a project balanced scorecard
  • How to run project reviews and product reviews
  • How to manage project recovery
Style

An intensive 3-day workshop with a mix of discussion and practical work that will provide delegates with the opportunity to practice the skills learned through the medium of an in-depth IT project case study.

Target audience

Experienced IT Project Managers who are working on complex projects.

Topics

SETTING THE SCENE

  • Introduction
  • Business drivers for effective project management
  • Definition of “advanced”
  • Personal assessment

ESTABLISHING BUSINESS PARTNERSHIPS

  • Initial impressions
  • Building relationships
  • Managing relationships

EXPECTATION & CONFLICT MANAGEMENT

  • Critical success factors
  • Establishing realistic expectations
  • Managing expectations
  • Managing conflict

STAKEHOLDER MOTIVATION

  • Business drivers for change
  • Motivational components
  • Understanding the business value chain

DEVELOPING AND USING A QUALITY PLAN

  • Terms of reference
  • Building a responsibility matrix
  • Business risks versus project risks

PROJECT MANAGEMENT ASPECTS

  • Managing internal politics
  • Time contracts
  • Managing change
  • Managing cultural differences

THE PROJECT BALANCED SCORECARD

  • Principles of balanced scorecards
  • The key components of the scorecard
  • Benchmarks and measurements
  • Using a project balanced scorecard

ROLLOUT STRATEGY

  • Identifying the key rollout issues
  • Organisational readiness for change
  • Developing the strategy
  • Scenario planning

PROJECT FACILITATION

  • The facilitation process
  • Brainstorming
  • Prioritisation
  • Identifying barriers to success
  • Developing action plans

PROJECT RECOVERY STRATEGY

  • Developing the strategy
  • Gaining buy-in
  • Escalating potential conflict
  • Presenting the strategy

SUMMARY & CONCLUSION

  • Key learning points
  • Action planning